Business Name: 13 Easy Cabs

ABN: 94 752 293 482

Registered Owner: Amir Ali Khan

Domain: 13easycabs.com.au

Phone: 0415 687 662

Email: bookings@13easycabs.com.au

By booking or using our taxi services, you agree to comply with the following terms. These policies are in place to ensure a safe, fair, and reliable experience for all our customers and drivers.

1. Timely Arrival

• Passengers are expected to be on time at the pickup location.
• Delays may result in cancellation or additional waiting charges at our discretion.

2. Right to Refuse Service

We reserve the right to refuse service to anyone engaging in:

• Abusive, threatening, or unsafe behavior
• Illegal activities
• Violating driver safety protocols

Safety of our drivers and passengers is our top priority.

3. Cancellations

• Cancellations must be made at least 1 hour before the scheduled pickup time to be eligible for a full refund.
• No-shows or last-minute cancellations are not eligible for a refund.

(See our Refund & Cancellation Policy for full details.)

4. Service Changes and Updates

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review the policy periodically for any changes.

5. Contact Us

If you have any questions about this policy, please contact us:

• Email: bookings@13easycabs.com.au
• Phone: 0415 687 662
• Website: 13easycabs.com.au